Privacy Policy & Data Rights
In compliance with the Protection of Personal Information Act (POPIA No. 4 of 2013) and international web standards.
POPIA Responsible Party & Information Officer
Responsible Party: Siyinkosi Consultancy Pty Ltd t/a Siyinkosi Web Designs
Information Officer: Jackie Lodewyk (Founder & Director)
POPIA Registration: Registered with the South African Information Regulator
Email: jackie@siyinkosi.co.za | Cell: +27 76 878 6111
01. Commitment to Data Privacy
Siyinkosi Consultancy Pty Ltd ("Siyinkosi Web Designs", "we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the South African Protection of Personal Information Act (POPIA No. 4 of 2013) and applicable web regulations.
This Privacy Policy outlines how we collect, process, store, and safeguard personal information when you visit our website (https://siyinkosi.co.za), request a free local SEO audit, submit inquiry forms, or engage our digital services.
02. Information We Collect
We only collect personal information that is necessary for clear business purposes and provided voluntarily by you.
- Contact Details: Your name, business name, phone number, email address, physical/city location, and website URL when submitting our audit or contact forms.
- Business Data: Information regarding your Google Business Profile, current Google Maps visibility goals, and marketing requirements.
- Automated & Technical Data: IP addresses, browser types, device information, referring URLs, and session interaction metrics collected through standard web server logs and cookies.
03. Purpose & Legal Basis for Processing
In compliance with Section 11 of POPIA, we process your personal information only under lawful conditions:
- To conduct and deliver your requested Free Local SEO & Google Business Profile Audit.
- To communicate with you directly via email or WhatsApp regarding service inquiries.
- To deliver subscribed services, website design, and monthly search optimization retainers.
- To maintain our secure CRM client database and meet financial and statutory record-keeping duties under South African law.
04. Sharing & Third-Party Service Providers
We do not sell, rent, or trade your personal information to any third parties for marketing purposes.
We may share relevant data only with trusted, contractually bound technology sub-processors necessary to run our business, including:
- PayFast (Network One): For processing secure payment subscriptions in ZAR.
- Platform CRM & Cloud Providers: Encrypted lead management and communication automation infrastructure.
- Legal Authorities: When required under South African statutory law or court order.
05. Cookie Policy & Analytics
Our website uses essential and performance cookies to improve user experience, optimize site speed, and analyze website traffic.
You can manage or disable cookies via your browser preferences. Disabling essential cookies may affect form submission functionality.
06. Data Security & Retention
We implement technical and organizational security measures—including SSL/TLS transport encryption, restricted administrative access, and secure hosting environments—to protect your personal information against unauthorized access, loss, or alteration.
Data is retained only as long as necessary to fulfill the requested business relationship or fulfill tax and legal requirements.
07. Your Rights Under POPIA
Under Chapter 3 of the Protection of Personal Information Act, you hold the right to:
Right to Access
Request confirmation of personal information held by us.
Right to Correction
Request correction or updating of inaccurate data.
Right to Erasure
Request deletion of personal record where applicable.
Right to Object
Object to processing on reasonable grounds.
To exercise any of these rights, please email our Information Officer at jackie@siyinkosi.co.za.
08. Information Regulator Contact
If you believe your personal data rights have been infringed, you have the right to submit a complaint to the South African Information Regulator:
The Information Regulator (South Africa)
Website: https://inforegulator.org.za
General Enquiries: enquiries@inforegulator.org.za
POPIA Complaints: POPIAComplaints@inforegulator.org.za
09. Policy Updates
We may update this Privacy Policy periodically to reflect technological, operational, or legal developments. The latest version will always be published on this page with an updated effective date.