Reputation Management & Review Workflows
Genuine reviews build trust and lift local rankings. We set up compliant WhatsApp and SMS follow-ups that make leaving a review effortless for happy clients, while unhappy feedback goes straight to your team first.
What's included
- Automated WhatsApp & SMS Review Triggers
- Ethical & Google-Compliant Workflows
- Private Feedback & Resolution Channel
- Live Google Review Website Widgets
- Review Response Templates & Monitoring
- Negative Review Strategy & Guidelines
What you receive
- Custom WhatsApp Review Request Pipeline
- QR Code & Direct Review Link Setup
- On-site Review Showcase Widget
- Monthly Sentiment & Rating Growth Metrics
Questions, answered
Does this break Google's review policies?
No. Our requests are transparent and we never gate or suppress negative reviews. Everything stays within Google's guidelines.
Why WhatsApp for review requests?
WhatsApp is South Africa's most opened app, with open rates above 90%. It gets roughly 3x the response of email.